Terms and Conditions
These terms and conditions are the contract between you and Boho Esprit (“us”, “we”, etc). By visiting or using Our Website, you agree to be bound by them.
We are: Boho Esprit, at PO Box 933, Forest Row, RH19 9QA in the United Kingdom.
You are: Anyone who uses Our Website.
“Carrier” - means any person or business contracted by us to carry Goods from us to you.
“Content” - means any content published on Our Website by us or any third party with our consent.
“Goods” - means any goods we offer for sale on Our Website, or any goods we sell to you.
“Our Website” - means any website of ours including all web pages controlled by us.
"Post" - means display, publish, distribute, transmit and/or disclose information, Content and/or other material on to Our Website. Phrases "Posted" and "Posting" shall be interpreted accordingly.
These terms and conditions apply to all supplies of Goods by us to any customer.
Except where stated otherwise, any obligation of any person arising from this agreement may be performed by any other person;
A reference to an act or regulation includes new law of substantially the same intent as that act or regulation.
These terms and conditions apply to you as a buyer or prospective buyer of our Goods and to you as a visitor to Our Website.
This agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.
3. Our contract with you
If you use Our Website in any way and make an order on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for this.
We may change these terms from time to time. The terms that apply to you are those posted here on Our Website on the day you order Goods.
The price of Goods may be changed by us at any time. We will never change a price so as to affect the price charged to you at the time when you buy those Goods.
If in future, you buy Goods from us under any arrangement which does not involve your payment via Our Website; these terms still apply so far as they can be applied.
We do not sell the Goods in all countries. We may refuse to deliver the Goods if you live in a country we do not serve.
4. Acceptance of your order
Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the Goods to you.
At any time before the Goods are despatched, we may decline to supply the Goods to you without giving any reason.
If we do not have all of the Goods you order in stock, we will offer you alternatives. If this happens you may:
• accept the alternatives we offer;
• cancel all or part of your order.
5. Price and payment
The price payable for the Goods that you order is clearly set out on Our Website.
Prices include UK value added tax (“VAT”).
Bank charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than UK Pounds Sterling will be borne by you.
If, by mistake, we have under-priced Goods, we will not be liable to supply those Goods to you at the stated price, provided that we notify you before we dispatch it to you.
The price of the Goods does not include the delivery charge which will be displayed on Our Website before we ask you to pay.
Goods remain the property of Boho Esprit until fully paid for.
6. Security of your credit card
Card payments are processed through online payment service providers who will encrypt your card or bank account details in a secure environment.
If you have saved your credit card details on our website in readiness for your next purchase, we will securely store your payment details on our systems. These details will be fully encrypted and only used to process transactions which you have authorised.
7. Cancellation and refunds
The following rules apply to the cancellation of your order:
• If you ordered Goods, but not received them, you may cancel at any time within 14 days of your order. You will have no obligation and we will return your money.
• If you have ordered Goods, and received them, you may cancel your order at any time within 14 days of the date you received them. You must first notify us that you wish to cancel and then you must send the Goods back to us within the same 14-day period.
We will return your money subject to the following conditions:
• We receive the Goods in a condition in which we can re-sell them at full price, in new condition, with labels and packaging intact.
• You comply with our procedure for returns and refunds. We cannot return your money unless we know who sent them.
The option to cancel your order is not available if:
• You purchase unsealed goods relating to health or hygiene, or sealed goods that become unsealed after delivery, or cannot be re-sold for some other reason.
• If the Goods are somehow mixed with other goods so that we cannot identify or easily separate them.
You are responsible for the cost of returning the Goods. We have no obligation to refund to you, your cost of re-packing and returning the Goods.
In any of the above scenarios, we will return your money within 14 days.
8. Liability for subsequent defects
Please examine the Goods received from us as soon as you receive them. You must notify us of any defect or problem within 30 days of receipt of the Goods, otherwise we shall assume that you have accepted them.
The procedure to return faulty Goods is as follows:
• the Goods must be returned to us as soon as any defect is discovered but not later than six months from receipt by you.
• before you return the Goods to us, please carefully re-read the instructions and check that you have assembled them correctly and complied with any provisions relating to the item.
• please follow the returns procedure provided on our website.
We will return your money subject to the following conditions:
• we receive the Goods with labels and packaging intact.
• you comply with our return’s procedure. We cannot return your money unless we know who sent the Goods.
• you tell us clearly what you believe the fault is, when it first occurred and other information to enable us to identify or reproduce it.
If any defect is found, then we shall:
• repair or replace the Goods, or
• refund the full cost you have paid including the cost of returning the Goods.
We cannot accept liability for injury or the negative consequence of using the products we sell.
Age Restricted Products:
It is illegal in the UK to purchase razor blades and razors when under the age of 18.
By agreeing to our terms and conditions you are confirming you are over the age of 18 when buying these products.
9. Delivery and pick up
Goods are delivered within 30 days from the day you place an order to purchase the Goods.
Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept the delivery.
If we are not able to deliver your Goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.
We may deliver the Goods in instalments if they are not all available at the same time for delivery.
Some Goods must be signed for on delivery by an adult aged 18 years or over. If no one of that age is at the address when the delivery is attempted the Goods may be retained by the driver. If your Goods have been damaged in transit, you must refuse the delivery and immediately contact us so that we may dispatch a replacement quickly and minimise your inconvenience.
Some Goods are sent by post. We will send you a message by email to tell you when we have despatched your order.
If we agree with you to deliver on a particular day or at a particular time, we will do our best to comply. But no time given is to be treated as contractual.
Time for delivery specified on the order, if any, is an estimate only.
10. Foreign taxes and duties
If you are not in the UK, we have no knowledge of, and no responsibility for, the laws in your country.
You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country.
We make no representation or warranty for:
any implied warranty or condition as to merchantability or fitness of the Goods for a particular purpose;
the adequacy or appropriateness of the Goods for your purpose.
We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website.
We shall not be liable to you for any loss or expense which is:
• indirect or consequential loss; or
• economic loss or other loss of turnover, profits, business or goodwill, even if such loss was reasonably foreseeable or we knew you might incur it.
If you become aware of any breach of any term of this agreement by any person, please tell us by email. We welcome your input but do not guarantee to agree with your judgement.
12. Your account with us
You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself.
If you use Our Website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your account.
You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password.
13. Security of Our Website
You agree that you will not, and will not allow any other person to:
modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.
Connect to Our Website in a way that would cause the appearance or presentation of the site to be changed from what would be seen by a user who accessed the site by typing the URL into a standard browser;
download any part of Our Website, without our express written consent;
collect or use any product listings, descriptions, or prices;
collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;
copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of Our Website;
share with a third party any login credentials to Our Website.
You may not use any logo or other proprietary graphic or trademark of ours without our express written consent.
you may copy the text of any page for your personal use in connection with the purpose of Our Website.
You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:
your failure to comply with the law of any country;
your breach of this agreement;
any act, neglect or default by any agent, employee, licensee or customer of yours;
a contractual claim arising from your use of the Goods;
a breach of the intellectual property rights of any person.
15. Intellectual Property
We will defend the intellectual property rights in connection with our Goods and Our Website, including copyright in: text, graphics, logos, icons, images, audio clips, digital downloads, data, and software.
Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part.
You may not use our name or logos or trademarks or any other Content on any website of yours or that of any other person.
Subject to the other terms of this agreement, you may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content.
16. Miscellaneous matters
When we communicate with you, we do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.
This agreement does not give any right to any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Neither party shall be liable for any failure or delay in performance of this agreement which is caused by circumstances beyond his reasonable control.
The validity, construction and performance of this agreement shall be governed by the laws of England and Wales and you agree that any dispute arising from it shall be litigated only in that country.
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